Return Policy AKA: What If You Hate It?
We get it—sometimes life gives you lemons, and sometimes it gives you bumper stickers you regret buying at 2 a.m. No judgment here. Let’s talk returns.
Can I Return This?
- Yes, if it’s within 30 days of delivery and the item is still in its mint, never-been-used, fresh-off-the-printer condition. Basically, it needs to look like it hasn’t been used.
- You’ll also need proof of purchase. A screenshot, email, or interpretive dance that explains where you bought it works for us.
Non-Returnable Items
Sorry, some things are a no-go:
- Custom or personalized items (because nobody wants your "Daniel 4eva" bumper sticker but you).
- Digital downloads or items marked "Final Sale" (because final means final, even if you thought you bought a pineapple pizza).
How Do I Return It?
- Shoot us an email at danielberchtolddesign@gmail.com with your order number and your best "oops, I need to return this" story.
- Follow the instructions we send back. No carrier pigeons, please.
Refunds
- If your return gets the thumbs-up, we’ll process your refund within 5–10 business days. That’s faster than my toddler deciding he doesn’t like peas, I promise.
- Refunds go back to your original payment method. No, we can’t mail you a check, and yes, your credit card will forgive you.
Shipping Costs
- Shipping costs are non-refundable. Why? Because the post office doesn’t work for free, and neither do we.
- You’ll cover return shipping unless we messed up. In that case, we’ll grovel and cover it for you.
Exchanges
Did we send you the wrong thing or a product that looks like it went through a tornado? Email us within 7 days, and we’ll fix it faster than you can say "Oops, I need this fixed."
Contact Us
Still confused? Have questions? Want to chat? Email us at dab@danielberchtold.store. We’re here to help—and maybe overshare about our cats.